Obligations of persons subject to the Code

Behave with appropriate conduct and decorum towards authorities and relevant officials.

• Act with honesty, impartiality, professionalism, and transparency towards clients. Evaluar y conocer los objetivos de inversión de los clientes.
• Clearly report on operations and provide accurate details to the client.
• Guarantee confidentiality and confidentiality of client information, except in judicial cases or requirements from relevant entities.
• Execute client orders quickly and in the best market conditions.
• Prioritize the client's interest over your own.
• Maintain confidentiality of sensitive information, prevent its improper use and report violations to the CNV.
• Avoid unnecessary transactions, conflicts of interest and deceptive practices.
• In case of conflicts between clients, safeguard the client's interest.
• Provide relevant information that can influence customer decisions.
• Implement controls to protect sensitive information.
• Avoid practices that induce deception or alter the free formation of prices.

Your rights as a customer

Our clients are our top priority. We design each product and service with your needs in mind, delivering high-quality products that maximize the value of your investment.

• Be clearly informed about operations and how to place orders.
• Receive precise details about operations carried out on behalf of the client.
• That orders are executed quickly according to instructions.
• Obtain a ticket for each securities transaction carried out.
• Receive supporting receipts for income and expenditure of money or securities.
• Challenge settlements or surrenders according to the Account Opening Agreement.
• Withdraw balances or close the account at any time.
• Know associated costs such as tariffs, duties and operating expenses.
• In case of general authorization, have rights associated with operations carried out by the Company.

Consult the complete document of our code of conduct and business ethics here.